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Our process
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FAQs
Get Started
FINTECH
ErrandPay
ErrandPay
ErrandPay
ErrandPay is a Nigerian fintech company that provides white-label merchant payment and agency banking solutions, empowering entrepreneurs, startups, and financial institutions to launch branded payment services.
ErrandPay is a Nigerian fintech company that provides white-label merchant payment and agency banking solutions, empowering entrepreneurs, startups, and financial institutions to launch branded payment services.
User experience design
+3
User experience design
+3
User experience design
Mobile app
SaaS
Dashboards
Overview
Overview
Overview
PROBLEM STATEMENT
PROBLEM STATEMENT
As ErrandPay grew, their existing product experience struggled to keep up with rising demand and expanding services.
As ErrandPay grew, their existing product experience struggled to keep up with rising demand and expanding services.
They needed a scalable SaaS platform and mobile ecosystem that could support advanced features like cross-border payments, fraud detection, and regulatory compliance—while still delivering a smooth, intuitive experience for thousands of end users.
They needed a scalable SaaS platform and mobile ecosystem that could support advanced features like cross-border payments, fraud detection, and regulatory compliance—while still delivering a smooth, intuitive experience for thousands of end users.
Beyond functionality, the company required a design system that could scale to multiple partners through a white-label model, without sacrificing usability or brand consistency.
Beyond functionality, the company required a design system that could scale to multiple partners through a white-label model, without sacrificing usability or brand consistency.
DESIGN PROCESS
DESIGN PROCESS
We started with in-depth user research—conducting over 20 user interviews and A/B tests—to identify pain points and define the ideal experience. From there, we translated insights into wireframes, prototypes, and polished interfaces that balanced functionality with simplicity.
We started with in-depth user research—conducting over 20 user interviews and A/B tests—to identify pain points and define the ideal experience. From there, we translated insights into wireframes, prototypes, and polished interfaces that balanced functionality with simplicity.
Alongside redesigning the SaaS platform, we built scalable mobile and back-office solutions, ensuring flexibility for both B2B and B2C use cases. To accelerate delivery, we mentored and directed junior designers, improving iteration speed while maintaining design quality and alignment with evolving user needs.
Alongside redesigning the SaaS platform, we built scalable mobile and back-office solutions, ensuring flexibility for both B2B and B2C use cases. To accelerate delivery, we mentored and directed junior designers, improving iteration speed while maintaining design quality and alignment with evolving user needs.
MILESTONES
MILESTONES
3500+
3500+
Registered users
Registered users
1000+
1000+
Active daily users
Active daily users
$100k+
$100k+
Daily transaction volume
Daily transaction volume
25%
25%
Increase in iteration cycles
Increase in iteration cycles
Victor Daudu
From my years of experience working as a professional Mobile Developer, Adura is top Designer and a Professional colleague with a lot of skills to work with any Team.
He possess keen eye for details and user experience in all respective user journeys!! I’ll highly recommend him for any project or Team.
adura.studio
yo vic! it was great work with you as well.
Victor Daudu
Mobile Developer, ErrandPay
Turn ambitious ideas into tangible results with a creative partner that thrives on clarity, speed, and impact.
Let’s talk about your project
Let’s talk about your project
Let’s talk about your project